Rewards Points FAQ

Membership

All Performance Bicycle VIP members who purchase products with Performance Bicycle are eligible to receive rewards points on their purchases, except Performance Bicycle employees and other Performance Bicycle team members. 

Earn Points

As a Performance Bicycle VIP member, you can earn a minimum of 1 point for nearly every $1 you spend on qualifying purchases (see "Non-Qualifying Items" below). Points will vest and be available for redemption in your account approximately 30 days from the purchase date on your order. Point calculations are based upon dollars spent at checkout on qualifying purchases (see "Non-Qualifying Items" below) and VIP Status. When products are returned to the store or by mail, points will be deducted for those items returned. Rewards Points are non-transferable. Other restrictions or exclusions may apply.

Get Rewards

For every 250 points earned in the Performance Bicycle VIP Rewards Program, you will be eligible to receive a $5 store credit towards future purchases of any qualifying products. Once you have more than 250 Points that are 'vested', they will be available for redemption as a store credit approximately 30 days after the initial purchase date. Rewards points are accessed through your Performance Bicycle Account and must be manually redeemed before use. Points may be used for future purchases and may only be used for a discount off purchase amounts equal to, or greater than, the total Store Credit being applied to the order (excluding sales tax). Rewards Points store credit may be used in conjunction with most other discounts or offers toward the purchase of products, not to exceed purchase amount. 

IMPORTANT: Each redeemed Rewards Points store credit amount will expire if not redeemed within 90 days from the date it is issued. Rewards Points credits used to purchase products are non-refundable for product returns. Other restrictions or exclusions may apply. 

Points Value

• VIP Basic earns 1 point per $1 spent.
• VIP Silver earns 1.25 points per $1 spent.
• VIP Gold earns 1.5 points per $1 spent.
• VIP Platinum earns 2 points per $1 spent. 

Non-Qualifying Items

VIP Member Rewards Points will not be earned for the following: Gift Voucher purchases, instant discounts, discount coupons, sales tax, state fees, shipping charges, delivery charges, restocking fees, commercial purchases, other excluded charges, and certain items that are excluded in particular promotions. Other exclusions may apply.

VIP Member Rewards Store Credits may not be used for discounts off the following: prior purchases, purchase of Gift Vouchers, purchases made for resale, sales tax, state fees, shipping charges, delivery charges, restocking fees, commercial purchases. Other exclusions may apply.

Points Expiration

VIP reward points will expire after 180 days for VIP Basic and Silver members, and 365 days for VIP Gold and Platinum members, from the date of purchase.

Reward Points store credit will expire if not used within 90 days of redemption.